98.6% Customer Service Satisfaction Rating
Here’s what our customers are saying about our staff:
Re: Taylor Annex
I wanted to take this opportunity to thank you and your staff for the exceptional customer service that was provided to me during a recent visit. I have had the privilige of using your site at the Taylor Annex. The staff member was very professional and courteous.
Additionally, I was very impressed with your bilingual staff that used excellent Spanish for their customers on a variety of topics. employees that are fluent in Spanish are a great asset to the customers.
Re: Darcie – Georgetown Motor Vehicles Dept.
“Not only did I receive service and information that I needed, she went beyond what was required to help me and was very friendly.”
Re: Maria – Cedar Park Annex
“Maria went above and beyond my expectations and helped me get my car titled & registered. She was amazing!”
Re: Jan – Georgetown Property Tax Dept.
“Jan was pleasant, patient, and knowledgeable in explaining the pros and cons of the disabled vs. over 65 exemptions. Not only did she spend time with me on the phone but did research on our situation and got back to me when she said she would. It was very prompt.”
Re: Vickey – Georgetown Property Tax. Dept.
“Vickey was excellent and provided my wife and I all of the information we needed for us to apply for the over 65 school tax exemption. It was a delight to have her assist us.”
Dan and Jane
Re: Jennifer – Georgetown Motor Vehicles Dept.
“Quick, efficient and effective, but most of all a very pleasant experience!”
Re: Kim – Cedar Park Motor Vehicles Dept.
“I gave Kim what I thought would be a painful problem. She solved it in no time at all!”
Re: Jonathan – Georgetown Accounting Dept.
“Thanks for the amazing service! As a consumer I appreciate what you have done with the automated deductions, e-signatures, and email reminders.”